Frequently Asked Questions

Safety and Use

What is the right dose for eyedrops?

Multiple studies support that 7-10 microliters is the ideal-sized drop size for the average human eye. Typical eyedrop bottles administer upwards of 50 microliters. The Nanodropper adaptor reduces the size of each drop the ideal 10 microliter range.

Why are smaller eyedrops safer?

There’s a limited space on your eye that can hold extra liquid. After that limit is met, the excess will be blinked out of your eye, absorbed into tissues around your eye, or drained through your tear ducts. The bigger the initial drop, the bigger your eye’s response to the foreign sensation. This means more medication is absorbed into your body, instead of just in your eye as intended by your doctor. This can have what is called “systemic side effects,” where the medication acts as if it was administered through an IV. Because the severity is volume-dependent, the smaller drops have been shown in some clinical studies to be safer.

I use 2 medications, can I share one Nanodropper for both bottles?

The Nanodropper adaptor is a sterile medical device and is not intended to be taken off the bottle once installed. We recommend using one adaptor per medication to prevent risk of contamination, infection, and injury.

Can I clean and reuse the Nanodropper adaptor?

The Nanodropper adaptor is a sterile medical device and is not intended to be taken off the bottle once installed. Please use one adaptor per medication bottle and discard at the end of the bottle-life. There are no FDA-approved home sterilization methods for medical devices. Reuse of the Nanodropper may lead to contamination, infection, and/or injury.

When should I throw away the bottle of eyedrops?

Our recommendation is always to follow the instructions included with your medication and to have a conversation with your eye doctor and follow their instructions. For general guidance, most preservative-containing eyedrop bottles are safe to use up to the printed expiration date on the bottle, as long as you follow the manufacturer’s storage guidelines.

My tip is clogged or I am experiencing a dribble of medication when I use my drops!

If fluid gets trapped between the original bottle tip and the Nanodropper tip, it can cause two types of problems:
1) With certain types of medications this trapped fluid can clog the tip of the Nanodropper and prevent future drops from coming out, or
2) Sometimes this trapped fluid can create a siphon effect where multiple drops will drip out as soon as the bottle is un capped or turned upside down.

Fortunately, we have an easy fix for both problems! Please follow the steps in this video everytime you take a drop to avoid those problems in the future.

 

Environmental

Is the Nanodropper adaptor recyclable?

The cap and base are #2 HDPE plastics. They can be recycled normally with other clean plastics. #2 plastics currently have the highest rate of recycled plastics, and are not one of the “mixed plastics” that actually end up in landfills. Mixed plastics are labeled #3-7 and currently lack the ability to be recycled into new products at the end of their life.

Why is the shipping box so big?

As a medical device, our shipping boxes have to be validated to meet FDA guidelines. We’re working on shipping Nanodropper adaptor sets of 1-4 quantities in smaller boxes in the future. Also, please see our list of local clinic partners to purchase directly in-person. By choosing this option, you’re helping our environmental efforts to reduce the number of shipments and boxes!

How is Nanodropper helping with healthcare waste?

The environmental impact of manufacturing medications is something that we know is both understudied and burdensome. Eyedrops are no exception, and medication waste, packaging and shipping of those medications, and even the number of times that you are visiting the pharmacy to pick up these medications is something Nanodropper is helping to reduce, one drop at a time.

Sustainability Statement:

Nanodropper was developed to reduce waste found in current standard-of-care practices in chronic eye disease management, one drop at a time. We are committed to our goal of minimizing waste at every step of the life cycle, from pharmaceutical manufacturing, to single-plastics use, and CO2 emissions. As we continue to grow, sustainability is at the forefront of everything we do.

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Why do I need to attend the onboarding webinar?

 

In the onboarding webinar you’ll learn essential information about using Nanodropper safely and effectively. While the device is simple to use, proper technique is key to ensuring you receive its full benefits. You’ll also have the opportunity to ask our team any questions you may have. We look forward to helping you get started with confidence!

Why do I need to take the onboarding survey?

 

By completing this survey, you’ll provide important information about your current medications, such as cost, bottle usage, and side effects. This helps Nanodropper and MedOne evaluate the program’s success and ensure this benefit can continue to support patients like you in the future. Thank you for your valuable input!

Meet Seema

Scottsdale, AZ

Seema is the Chief Strategy Officer of Kore Power where she leads Strategy and Corporate Development. She previously founded ForeOptics, a management consulting firm specializing in complex transformations; change leadership techniques; and operational turnarounds to help organizations accelerate value capture and unlock business growth and potential. She exhibits deep expertise in designing, streamlining, and managing complex global supply chains and operations.

Meet Chris

Phoenix, AZ

Chris is the Managing Director of Xcellerant Ventures, and CEO of Yoo & Co Accelerators. He is a serial entrepreneur, angel investor, venture capitalist, educator, and developer of new value creation in the Healthcare & Life Sciences industry. Chris has deep knowledge in disruptive technologies and is passionate about seeing great research innovations quickly become fundamental improvements to how we understand health and treat disease.

Meet Katey

Oklahoma City, OK

Katey Letzkus earned her Bachelors in Journalism from Oklahoma State University and is passionate about helping clinics grow and achieve their goals! Through her 14 years of medical sales experience, she has received multiple honors for her work with Plastic Surgeons, Prosthodontists, Oral Surgeons and large med spas to grow their businesses. Her primary goal is to ensure patients with financial hardships receive the eye medications they need while helping businesses save money.

Meet Andrew

New York City, NY

Andrew received his undergraduate degree in Sociology from Temple University in Philadelphia. During his studies, he gained unique insight into various socioeconomic inequities that are affecting our local and global communities. Andrew leverages his diverse work experience to help foster new partnerships and to strengthen existing connections with both patients and eye care professionals.

Meet Brooke

Philadelphia, PA

Brooke received her undergraduate degree in communications and Master’s degree in Public Administration from Florida Gulf Coast University. Brooke was formerly the Executive Director for a Southwest Florida nonprofit offering teen girls leadership and fitness programming. Using her extensive leadership, management, travel and operations experience, Brooke seeks to continue developing new and effective ways to grow the company. Brooke is also leading the charge to build new nonprofit partnerships and expand our mission.

Meet Alena

Washington State

Alena received her degree in chemistry from Western Washington University, fostering her love for all things science and numbers. She uses her analytical background to dive into the data, finding ways to better develop connections with eyecare providers to improve the accessibility and affordability of healthcare.

Meet Robbie

Rochester, MN

Robbie is an entrepreneur and award-winning journalist with a background in marketing and communications. He has contributed to The New York Times, Florida Weekly, and Mayo Clinic's education shield, and was once co-founder and executive editor of a news company in his hometown of Naples, Fla.

Meet Jenny

Tacoma, WA

Jenny’s inquisitive mind and entrepreneurial roots led her to co-found Nanodropper. She recently completed her PhD in pharmacology at the University of Washington, and she has scientific research experience at top academic institutions, including her alma mater Brown University, Harvard Medical School, and UW.

Meet Mackenzie

Denver, CO

Mackenzie is a device design engineer who earned her master’s degree in bioengineering with a focus on technology commercialization from the University of Washington. She is passionate about designing and commercializing solutions to address current healthcare problems, especially to help close health equity gaps.   

Meet Elias

Rochester, MN

Elias is a mechanical engineer specializing in design and prototyping. He loves being involved with startups because they challenge him in new and exciting ways. His broad background includes projects with SpaceX, Spacelabs Healthcare, Kestra Medical Technologies, and McKinstry. His passion is within the biomedical industry, making advances in medical devices.

Meet Allisa

Rochester, MN

Allisa is a physician-entrepreneur and inventor who received her MD from the Mayo Clinic. With a background in Clean Tech, neuroscience, and harm reduction, she is a thought leader in the field of value-based innovation and the visionary behind Nanodropper. Allisa's patient-centered mindset drives Nanodropper's mission. 

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